Google Workspace Status Dashboard

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

Incident affecting Google Drive

Incident began at 2024-09-16 17:11 and ended at 2024-09-17 04:50 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Sep 17, 2024 5:19 AM UTC

The issue with Google Drive has been resolved for all affected users as of Monday, 2024-09-16 21:50 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Sep 16, 2024 11:51 PM UTC

Summary:

Google Drive users may experience increased error rates.

Description:

We are experiencing an intermittent issue with Google Drive beginning on Monday, 2024-09-16 10:11 US/Pacific.

Impact has subsided while the engineering team continues to investigate the root cause to ensure the issue does not reoccur.

Our engineering team is currently implementing the mitigation to further reduce the risk of recurrence. The mitigation is expected to complete by Monday, 2024-09-16 22:30 US/Pacific

In the meantime, we are closely monitoring the situation and we will provide an update by Monday, 2024-09-16 23:00 US/Pacific with current details.

Diagnosis:

Google Drive users may experience increased error rates.

Workaround:

Customers may see success in retries.

Sep 16, 2024 8:38 PM UTC

Summary:

Google Drive users may experience increased error rates.

Description:

We are experiencing an intermittent issue with Google Drive beginning on Monday, 2024-09-16 10:11 US/Pacific.

Impact has subsided while the engineering team continues to investigate the root cause to ensure the issue does not reoccur.

We are currently working on implementing a mitigation to further reduce the risk of recurrence. In the meantime, we are closely monitoring the situation and we will provide an update by Monday, 2024-09-16 17:30 US/Pacific with current details.

Diagnosis:

Google Drive users may experience increased error rates.

Workaround:

Customers may see success in retries.

Sep 16, 2024 7:44 PM UTC

Summary:

Google Drive users may experience increased error rates.

Description:

We are experiencing an intermittent issue with Google Drive beginning at Monday, 2024-09-16 10:11 US/Pacific.

Impact has subsided while the engineering team continues to investigate the root cause to ensure the issue does not reoccur.

We will provide an update by Monday, 2024-09-16 13:45 US/Pacific with current details.

Diagnosis:

Google Drive users may experience increased error rates.

Workaround:

Customers may see success in retries.

Sep 16, 2024 6:46 PM UTC

Summary:

Google Drive users may experience increased error rates.

Description:

We are experiencing an intermittent issue with Google Drive beginning at Monday, 2024-09-16 10:11 US/Pacific.

Impact has subsided while the engineering team continues to investigate the root cause to ensure the issue does not reoccur.

We will provide an update by Monday, 2024-09-16 12:45 US/Pacific with current details.

Diagnosis:

Google Drive users may experience increased error rates.

Workaround:

Customers may see success in retries.

Sep 16, 2024 5:49 PM UTC

Summary:

Google Drive users may experience increased error rates.

Description:

We are experiencing an intermittent issue with Google Drive beginning on Monday, 2024-09-16 10:11 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2024-09-16 11:45 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis:

Google Drive users may experience increased error rates.

Workaround:

Customers may see success in retries.